Distributor and Channel Partner Management
Sales through partners means depending on people you do not employ to represent you properly. This course covers selecting distributors, supporting them and managing performance across a channel.
Course outline
What this programme covers, module by module.
- 01Selling through people you do not employ
- 02Selecting partners on capability and market fit
- 03Margin structures, incentives and terms
- 04Enabling partners: training, materials and support
- 05Channel conflict with direct sales and between partners
- 06Performance monitoring, sell through and stock visibility
- 07Underperformance, disputes and partner exit
What you will gain
- Select channel partners on capability and fit
- Structure margins and incentives sensibly
- Support partners to sell effectively
- Manage conflict between channels and direct sales
- Monitor partner performance and stock movement
- Handle underperforming or exiting partners
Who should attend
- Channel and distribution managers
- Sales managers working through partners
- Business development staff
- Export and regional sales professionals
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 11 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 23 to 25 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 8 to 10 Feb 2027 | Pretoria | 3 Days | R13,000 | |
| 19 to 21 Apr 2027 | Durban | 3 Days | R13,000 | |
| 14 to 16 Jun 2027 | Cape Town | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Sales, Marketing & Customer Service
- Formats
- In-house, public, online
More in Sales, Marketing & Customer Service
Consultative Selling and Solution Sales
Buyers respond less to product pitches and more to sellers who understand their problems. This course develops a consultative approach that uncovers needs and shapes tailored solutions. Delegates practise questioning, listening, and building value throughout the sales conversation.
Key Account Management and Growth
A small number of important customers often account for the bulk of revenue and future growth. This course shows how to manage and grow those key accounts through planning and strong relationships. Participants build account plans and strategies to defend and expand their most valuable business.
Digital Marketing Strategy and Execution
Reaching customers now means orchestrating a mix of search, social, content, and paid channels. This course builds a practical understanding of how to plan and run digital marketing that supports business goals. Delegates learn to set objectives, choose channels, and measure results.



