Consulting Skills for Internal Specialists
Internal specialists are expected to advise colleagues who did not ask for advice and cannot be ordered to take it. This course covers contracting the relationship, diagnosing the real problem and delivering recommendations people act on.
Course outline
What this programme covers, module by module.
- 01The internal consultant's position and its limits
- 02Contracting: expectations, scope and access
- 03Diagnosing the real problem behind the request
- 04Gathering evidence without alienating people
- 05Building recommendations the client can implement
- 06Handling a client who wants a different answer
- 07Closing the engagement and transferring ownership
What you will gain
- Contract clearly with an internal client at the outset
- Diagnose the real problem behind the stated request
- Gather evidence without alienating the people involved
- Present recommendations so they are acted on
- Handle a client who wants a different answer
- Close an engagement and transfer ownership
Who should attend
- Internal consultants and specialists
- Business partners in support functions
- Technical experts advising the business
- Improvement and change practitioners
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | London | 3 Days | US$1,500 | |
| 16 to 18 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 1 to 3 Feb 2027 | Cape Town | 3 Days | R13,000 | |
| 5 to 7 Apr 2027 | Johannesburg | 3 Days | R13,000 | |
| 14 to 16 Jun 2027 | London | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
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