Business Writing and Professional Correspondence
This course strengthens the everyday writing that keeps organisations running, from emails and memos to reports and proposals. Participants learn to structure documents clearly, adjust tone for different readers, and edit their own work with confidence.
Course outline
What this programme covers, module by module.
- 01Structuring emails, memos and letters around a single clear purpose
- 02Choosing tone and register to match the reader and situation
- 03Writing subject lines and openings that earn a reply
- 04Applying plain language principles to dense technical content
- 05Formatting reports and proposals to accepted business conventions
- 06Self editing and proofreading routines that catch errors before sending
- 07Handling sensitive and negative messages with tact and clarity
What you will gain
- Structure business documents for clarity and impact
- Adjust tone and register for varied audiences
- Write concise emails that get a response
- Edit and proofread work to a professional standard
- Apply plain language principles to technical content
- Format reports and proposals to accepted conventions
Who should attend
- Officers who write reports and correspondence
- Team leaders and supervisors
- Administrative and support staff
- Anyone seeking clearer written communication
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | Durban | 3 Days | R13,000 | |
| 10 to 12 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 24 to 26 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 1 to 3 Feb 2027 | Dubai | 3 Days | US$1,500 | |
| 29 to 31 Mar 2027 | Pretoria | 3 Days | R13,000 | |
| 7 to 9 Jun 2027 | Durban | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
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