Emotional Intelligence in the Workplace
Course overview
This workshop develops the self-awareness and interpersonal skills that underpin strong working relationships. Participants learn to recognise their emotional triggers, read others accurately, and respond to pressure with steadiness.
What you will gain
- Recognise personal emotional triggers and patterns
- Regulate reactions under pressure
- Read the emotions and needs of colleagues
- Build rapport across different personality styles
- Handle difficult conversations with empathy
- Apply emotional intelligence to daily decisions
Who should attend
- Managers and team leaders
- Customer-facing professionals
- HR and people development staff
- Anyone working in close-knit teams
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 14 to 15 Dec 2026 | Pretoria | 2 Days | R10,000 | Book |
| 12 to 13 Apr 2027 | Dubai | 2 Days | US$1,100 | Book |
| 9 to 10 Aug 2027 | London | 2 Days | US$1,100 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
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