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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills

Emotional Intelligence in the Workplace

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

This workshop develops the self-awareness and interpersonal skills that underpin strong working relationships. Participants learn to recognise their emotional triggers, read others accurately, and respond to pressure with steadiness.

What you will be able to do
  • Recognise personal emotional triggers and patterns
  • Regulate reactions under pressure
  • Read the emotions and needs of colleagues
  • Build rapport across different personality styles
  • Handle difficult conversations with empathy
  • Apply emotional intelligence to daily decisions
Who should attend
  • Managers and team leaders
  • Customer-facing professionals
  • HR and people development staff
  • Anyone working in close-knit teams
Course outline
01
Recognising personal emotional triggers and habitual reaction patterns
02
Regulating impulses and staying steady under real pressure
03
Reading the unspoken emotions and needs of colleagues
04
Building rapport across contrasting personality styles
05
Applying empathy to conversations that carry conflict or bad news
06
Using self awareness to improve everyday judgement and decisions
07
Sustaining motivation and optimism through setbacks at work
Upcoming public sessions
DatesVenueDurationFee per delegate
26 to 27 Oct 2026Durban2 DaysR10,000
16 to 17 Nov 2026Cape Town2 DaysR10,000
11 to 12 Jan 2027Johannesburg2 DaysR10,000
15 to 16 Feb 2027Dubai2 DaysUS$1,100
19 to 20 Apr 2027Pretoria2 DaysR10,000
28 to 29 Jun 2027Durban2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za