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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills
Consulting Skills for Internal Specialists
Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview
Internal specialists are expected to advise colleagues who did not ask for advice and cannot be ordered to take it. This course covers contracting the relationship, diagnosing the real problem and delivering recommendations people act on.
What you will be able to do
- Contract clearly with an internal client at the outset
- Diagnose the real problem behind the stated request
- Gather evidence without alienating the people involved
- Present recommendations so they are acted on
- Handle a client who wants a different answer
- Close an engagement and transfer ownership
Who should attend
- Internal consultants and specialists
- Business partners in support functions
- Technical experts advising the business
- Improvement and change practitioners
Course outline
01
The internal consultant's position and its limits
02
Contracting: expectations, scope and access
03
Diagnosing the real problem behind the request
04
Gathering evidence without alienating people
05
Building recommendations the client can implement
06
Handling a client who wants a different answer
07
Closing the engagement and transferring ownership
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 2 to 4 Nov 2026 | London | 3 Days | US$1,500 |
| 16 to 18 Nov 2026 | Dubai | 3 Days | US$1,500 |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 |
| 1 to 3 Feb 2027 | Cape Town | 3 Days | R13,000 |
| 5 to 7 Apr 2027 | Johannesburg | 3 Days | R13,000 |
| 14 to 16 Jun 2027 | London | 3 Days | US$1,500 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za