Assertiveness and Influencing Skills
Course overview
Being heard without being aggressive is a learnable skill. This workshop helps participants state their needs clearly, set boundaries, and influence others without relying on authority.
What you will gain
- Distinguish assertive from passive and aggressive behaviour
- State needs and opinions with confidence
- Say no without damaging relationships
- Set and hold professional boundaries
- Influence colleagues and stakeholders ethically
- Handle pushback and manipulation calmly
Who should attend
- Professionals who struggle to be heard
- Team members moving into leadership
- Support staff dealing with demanding requests
- Anyone building professional confidence
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 14 to 15 Sep 2026 | London | 2 Days | US$1,100 | Book |
| 11 to 12 Jan 2027 | Johannesburg | 2 Days | R10,000 | Book |
| 10 to 11 May 2027 | Dubai | 2 Days | US$1,100 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
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