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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills
Assertiveness and Influencing Skills
Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview
Being heard without being aggressive is a learnable skill. This workshop helps participants state their needs clearly, set boundaries, and influence others without relying on authority.
What you will be able to do
- Distinguish assertive from passive and aggressive behaviour
- State needs and opinions with confidence
- Say no without damaging relationships
- Set and hold professional boundaries
- Influence colleagues and stakeholders ethically
- Handle pushback and manipulation calmly
Who should attend
- Professionals who struggle to be heard
- Team members moving into leadership
- Support staff dealing with demanding requests
- Anyone building professional confidence
Course outline
01
Distinguishing assertive behaviour from passive and aggressive styles
02
Stating needs and opinions clearly without apology or aggression
03
Saying no to unreasonable requests while protecting the relationship
04
Setting and holding firm professional boundaries
05
Influencing peers and stakeholders without relying on authority
06
Staying calm when faced with pushback or manipulation
07
Using assertive body language and tone to reinforce the message
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 26 to 27 Oct 2026 | Pretoria | 2 Days | R10,000 |
| 9 to 10 Nov 2026 | Durban | 2 Days | R10,000 |
| 7 to 8 Dec 2026 | Cape Town | 2 Days | R10,000 |
| 11 to 12 Jan 2027 | Johannesburg | 2 Days | R10,000 |
| 16 to 17 Feb 2027 | London | 2 Days | US$1,100 |
| 26 to 27 Apr 2027 | Dubai | 2 Days | US$1,100 |
| 5 to 6 Jul 2027 | Pretoria | 2 Days | R10,000 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za