Working Across Language Barriers
In multilingual workplaces, misunderstanding is often mistaken for incompetence or resistance. This course covers communicating clearly across languages and building teams where people can work in a second or third language.
Course outline
What this programme covers, module by module.
- 01Language, comprehension and mistaken judgements of ability
- 02Speaking clearly for second language listeners
- 03Plain writing for mixed language audiences
- 04Checking understanding without patronising
- 05Working with interpreters and translated material
- 06Idiom, humour and where meaning gets lost
- 07Building teams where asking for clarification is safe
What you will gain
- Recognise where language, not ability, is the barrier
- Speak and write clearly for second language listeners
- Check understanding without patronising
- Use interpretation and translation effectively
- Adapt written material for mixed language audiences
- Build teams where people can ask for clarification
Who should attend
- Managers of multilingual teams
- Trainers and facilitators
- Human resources practitioners
- Frontline staff serving diverse communities
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 24 to 25 Nov 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 1 to 2 Feb 2027 | Pretoria | 2 Days | R10,000 | |
| 12 to 13 Apr 2027 | Durban | 2 Days | R10,000 | |
| 14 to 15 Jun 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
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