Triage Systems and Patient Prioritisation
Triage decides who is seen first, and getting it wrong costs lives at one end and wastes capacity at the other. This course covers applying triage systems consistently under pressure.
Course outline
What this programme covers, module by module.
- 01What triage decides and what it costs to get wrong
- 02Recognised triage systems and their categories
- 03Rapid assessment and assigning acuity
- 04Re triage and deteriorating patients in the waiting area
- 05Surge, overcrowding and holding the system together
- 06Documentation, reasoning and defensibility
- 07Audit, under triage, over triage and correcting drift
What you will gain
- Apply a recognised triage system consistently
- Assess acuity rapidly and defensibly
- Re triage patients whose condition changes
- Handle surge and overcrowding without abandoning the system
- Document triage decisions and their reasoning
- Audit triage accuracy and correct drift
Who should attend
- Emergency department nursing staff
- Triage nurses and practitioners
- Emergency medical services personnel
- Clinical governance staff in emergency care
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 27 to 29 Oct 2026 | Dubai | 3 Days | US$1,500 | |
| 16 to 18 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Durban | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 | |
| 23 to 25 Feb 2027 | Johannesburg | 3 Days | R13,000 | |
| 10 to 12 May 2027 | London | 3 Days | US$1,500 | |
| 12 to 14 Jul 2027 | Dubai | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Healthcare & Hospital Management
- Formats
- In-house, public, online
More in Healthcare & Hospital Management
Hospital Operations Management
Hospitals fail patients more often through flow than through clinical error: beds, theatres and discharges that do not move. This course applies operations management to the hospital setting so that managers can find and fix the constraints.
Healthcare Quality and Patient Safety
Patient harm is usually the product of systems rather than individuals. This programme builds the quality and safety methods that reduce harm: measurement, incident learning, and improvement that lasts beyond the project.
Medical Records and Health Information Management
The medical record is a clinical tool, a legal document and a data source at the same time. This course covers the standards, coding and confidentiality obligations that keep health information accurate and usable.



