Root Cause Analysis and Corrective Action Techniques
Delegates learn to move beyond quick fixes and identify the true origins of recurring quality problems. The course covers structured investigation tools including the five whys, fishbone diagrams, fault tree analysis, and barrier analysis, applied to real defect and failure scenarios. Participants also practise writing corrective actions that address systemic causes rather than symptoms.
Course outline
What this programme covers, module by module.
- 01Separating symptoms from causes and true root causes
- 02Applying the five whys to recurring defect scenarios
- 03Building cause and effect diagrams for complex problems
- 04Constructing fault trees and barrier analysis for failures
- 05Selecting the right investigation tool for each situation
- 06Writing corrective actions that address systemic origins
- 07Measuring whether the action prevented recurrence
What you will gain
- Distinguish between symptoms, causes, and root causes
- Apply five whys and cause and effect diagrams to real problems
- Build fault trees for complex failures
- Select the appropriate analysis tool for each situation
- Write corrective actions that prevent recurrence
- Measure whether an action has closed the gap
Who should attend
- Quality engineers and technicians
- Production and operations supervisors
- Continuous improvement practitioners
- Maintenance and reliability staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | Dubai | 3 Days | US$1,500 | |
| 10 to 12 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 24 to 26 Nov 2026 | Durban | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 | |
| 1 to 3 Feb 2027 | Johannesburg | 3 Days | R13,000 | |
| 12 to 14 Apr 2027 | London | 3 Days | US$1,500 | |
| 21 to 23 Jun 2027 | Dubai | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Quality & Auditing
- Formats
- In-house, public, online
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