Root Cause Analysis and Corrective Action Techniques
Course overview
Delegates learn to move beyond quick fixes and identify the true origins of recurring quality problems. The course covers structured investigation tools including the five whys, fishbone diagrams, fault tree analysis, and barrier analysis, applied to real defect and failure scenarios. Participants also practise writing corrective actions that address systemic causes rather than symptoms.
What you will gain
- Distinguish between symptoms, causes, and root causes
- Apply five whys and cause and effect diagrams to real problems
- Build fault trees for complex failures
- Select the appropriate analysis tool for each situation
- Write corrective actions that prevent recurrence
- Measure whether an action has closed the gap
Who should attend
- Quality engineers and technicians
- Production and operations supervisors
- Continuous improvement practitioners
- Maintenance and reliability staff
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 14 to 16 Dec 2026 | Pretoria | 3 Days | R13,000 | Book |
| 12 to 14 Apr 2027 | Dubai | 3 Days | US$1,500 | Book |
| 9 to 11 Aug 2027 | London | 3 Days | US$1,500 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
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