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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Quality & Auditing

Root Cause Analysis and Corrective Action Techniques

Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview

Delegates learn to move beyond quick fixes and identify the true origins of recurring quality problems. The course covers structured investigation tools including the five whys, fishbone diagrams, fault tree analysis, and barrier analysis, applied to real defect and failure scenarios. Participants also practise writing corrective actions that address systemic causes rather than symptoms.

What you will be able to do
  • Distinguish between symptoms, causes, and root causes
  • Apply five whys and cause and effect diagrams to real problems
  • Build fault trees for complex failures
  • Select the appropriate analysis tool for each situation
  • Write corrective actions that prevent recurrence
  • Measure whether an action has closed the gap
Who should attend
  • Quality engineers and technicians
  • Production and operations supervisors
  • Continuous improvement practitioners
  • Maintenance and reliability staff
Course outline
01
Separating symptoms from causes and true root causes
02
Applying the five whys to recurring defect scenarios
03
Building cause and effect diagrams for complex problems
04
Constructing fault trees and barrier analysis for failures
05
Selecting the right investigation tool for each situation
06
Writing corrective actions that address systemic origins
07
Measuring whether the action prevented recurrence
Upcoming public sessions
DatesVenueDurationFee per delegate
26 to 28 Oct 2026Dubai3 DaysUS$1,500
10 to 12 Nov 2026Pretoria3 DaysR13,000
24 to 26 Nov 2026Durban3 DaysR13,000
11 to 13 Jan 2027Cape Town3 DaysR13,000
1 to 3 Feb 2027Johannesburg3 DaysR13,000
12 to 14 Apr 2027London3 DaysUS$1,500
21 to 23 Jun 2027Dubai3 DaysUS$1,500
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za