Quality Management System Documentation and Control
This course shows delegates how to build a lean, usable documentation structure that satisfies standards without drowning the organisation in paperwork. Topics include the documentation hierarchy, version and change control, records retention, and the shift toward electronic document management. Participants leave able to streamline an existing system or design one from scratch.
Course outline
What this programme covers, module by module.
- 01Designing a lean and usable documentation hierarchy
- 02Writing clear procedures and shop floor work instructions
- 03Establishing version and change control disciplines
- 04Setting records retention and disposal rules
- 05Transitioning paper systems to electronic document control
- 06Avoiding documentation that drowns the organisation in paperwork
What you will gain
- Design a practical documentation hierarchy
- Write clear procedures and work instructions
- Establish version and change control disciplines
- Set records retention and disposal rules
- Transition paper systems to electronic control
Who should attend
- Document controllers
- Quality system coordinators
- Process owners writing procedures
- Management representatives
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 3 to 4 Nov 2026 | Durban | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Johannesburg | 2 Days | R10,000 | |
| 9 to 10 Feb 2027 | London | 2 Days | US$1,100 | |
| 12 to 13 Apr 2027 | Dubai | 2 Days | US$1,100 | |
| 29 to 30 Jun 2027 | Pretoria | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Quality & Auditing
- Formats
- In-house, public, online
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