Product Recall and Market Withdrawal
A recall tests traceability, decision making and communication under time pressure and public scrutiny. This course covers preparing for and executing a recall.
Course outline
What this programme covers, module by module.
- 01What a recall tests in an organisation
- 02Traceability, batch records and how far you can trace
- 03Decision making: scope, depth and speed
- 04Regulatory notification and legal obligations
- 05Customer and distributor notification and retrieval
- 06Public and media communication during a recall
- 07Effectiveness checks, closure and preventing recurrence
What you will gain
- Establish traceability that supports a recall
- Decide recall scope and depth quickly
- Notify regulators and customers correctly
- Execute retrieval and account for recovered stock
- Communicate with the public and media
- Review the recall and prevent recurrence
Who should attend
- Quality and regulatory staff
- Operations and supply chain managers
- Communications and customer service leaders
- Executives accountable for product safety
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Pretoria | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | Durban | 2 Days | R10,000 | |
| 8 to 9 Dec 2026 | Cape Town | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Johannesburg | 2 Days | R10,000 | |
| 22 to 23 Feb 2027 | London | 2 Days | US$1,100 | |
| 19 to 20 Apr 2027 | Dubai | 2 Days | US$1,100 | |
| 5 to 6 Jul 2027 | Pretoria | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Quality & Auditing
- Formats
- In-house, public, online
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