Managing Workplace Communication and Feedback
Clear, honest feedback keeps performance and relationships healthy. This workshop helps participants give feedback that lands well, receive it without defensiveness, and keep communication open across the team.
Course outline
What this programme covers, module by module.
- 01Giving timely, specific and balanced feedback that lands well
- 02Delivering criticism without damaging the working relationship
- 03Receiving feedback openly and acting on it visibly
- 04Holding regular performance conversations rather than annual events
- 05Addressing small issues before they grow into problems
- 06Creating a team culture of open and honest communication
- 07Documenting feedback fairly for performance and development records
What you will gain
- Give timely, specific, and balanced feedback
- Deliver criticism without damaging relationships
- Receive feedback openly and act on it
- Hold regular performance conversations
- Address issues before they grow
- Create a culture of open communication
Who should attend
- Managers and supervisors
- Team leaders and project leads
- HR practitioners
- Anyone giving or receiving regular feedback
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 3 to 4 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | London | 2 Days | US$1,100 | |
| 7 to 8 Dec 2026 | Dubai | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 25 to 26 Jan 2027 | Durban | 2 Days | R10,000 | |
| 12 to 13 Apr 2027 | Cape Town | 2 Days | R10,000 | |
| 14 to 15 Jun 2027 | Johannesburg | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
More in Communication & Soft Skills
Business Writing and Professional Correspondence
This course strengthens the everyday writing that keeps organisations running, from emails and memos to reports and proposals. Participants learn to structure documents clearly, adjust tone for different readers, and edit their own work with confidence.
Advanced Presentation and Public Speaking Skills
Participants build the confidence and technique to speak persuasively in front of any audience, from small teams to large conferences. The programme combines structured practice, video feedback, and coaching on voice, body language, and slide design.
Emotional Intelligence in the Workplace
This workshop develops the self-awareness and interpersonal skills that underpin strong working relationships. Participants learn to recognise their emotional triggers, read others accurately, and respond to pressure with steadiness.