Laboratory Services Management in Hospitals
A hospital laboratory is judged on turnaround time as much as on accuracy, and clinicians notice delay immediately. This course covers managing a hospital laboratory as a service inside a larger clinical operation.
Course outline
What this programme covers, module by module.
- 01The laboratory as a service to clinical users
- 02Workflow design against clinical demand patterns
- 03Turnaround time targets, measurement and bottlenecks
- 04Specimen collection, transport, labelling and rejection
- 05Critical results, escalation and communication
- 06Capacity, staffing, shifts and equipment planning
- 07Performance reporting and managing clinician expectations
What you will gain
- Manage laboratory workflow against clinical demand
- Set and meet turnaround time targets by test
- Manage specimen collection, transport and rejection
- Handle critical results and their communication
- Plan capacity, staffing and equipment
- Report laboratory performance to clinical users
Who should attend
- Hospital laboratory managers
- Senior medical technologists
- Quality officers in pathology services
- Hospital operations managers
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 17 to 19 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Durban | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 | |
| 22 to 24 Feb 2027 | Johannesburg | 3 Days | R13,000 | |
| 3 to 5 May 2027 | London | 3 Days | US$1,500 | |
| 19 to 21 Jul 2027 | Dubai | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Healthcare & Hospital Management
- Formats
- In-house, public, online
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