Industrial Relations and Union Engagement
Where a workplace is unionised, the quality of the relationship shapes everything from shift changes to restructuring. This course covers recognition, consultation, bargaining and handling disputes without losing operational control.
Course outline
What this programme covers, module by module.
- 01The framework governing organised labour
- 02Recognition, organisational rights and shop stewards
- 03Consultation obligations and workplace forums
- 04Preparing for collective bargaining
- 05Conducting negotiations and reaching agreement
- 06Disputes, deadlock and industrial action
- 07Building the relationship outside of dispute periods
What you will gain
- Explain the framework governing organised labour
- Manage recognition and organisational rights
- Consult properly on workplace changes
- Prepare for and conduct collective bargaining
- Handle disputes, grievances and industrial action
- Build a working relationship outside of disputes
Who should attend
- Human resources and employee relations staff
- Operations and plant managers
- Industrial relations practitioners
- Executives involved in bargaining
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 11 Nov 2026 | Durban | 3 Days | R13,000 | |
| 23 to 25 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 15 to 17 Feb 2027 | Dubai | 3 Days | US$1,500 | |
| 19 to 21 Apr 2027 | Pretoria | 3 Days | R13,000 | |
| 28 to 30 Jun 2027 | Durban | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Human Resources & Training
- Formats
- In-house, public, online
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