Exit Interviews and Retention Analysis
Exit interviews collect polite answers and rarely change anything. This course covers gathering honest reasons for leaving, combining them with data and identifying the causes that are actually within the organisation's control.
Course outline
What this programme covers, module by module.
- 01Why exit interviews collect polite answers
- 02Conducting an interview that produces honest reasons
- 03Timing, interviewer choice and confidentiality
- 04Combining exit data with turnover and engagement data
- 05Avoidable and unavoidable departures
- 06Patterns by manager, team, tenure and role
- 07Presenting findings and tracking whether actions worked
What you will gain
- Conduct exit interviews that produce honest answers
- Combine exit data with turnover and engagement data
- Distinguish avoidable from unavoidable departures
- Identify patterns by manager, team and tenure
- Present findings without blaming individuals
- Track whether retention actions worked
Who should attend
- Human resources practitioners
- People analytics staff
- Line managers concerned about turnover
- Executives reviewing retention
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 10 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 7 to 8 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 26 to 27 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 30 to 31 Mar 2027 | Durban | 2 Days | R10,000 | |
| 7 to 8 Jun 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Human Resources & Training
- Formats
- In-house, public, online
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