Emergency Medical Services Coordination
Prehospital care is decided by dispatch, response time and the decision of where to take the patient. This course covers coordinating an ambulance service and its interface with receiving facilities.
Course outline
What this programme covers, module by module.
- 01The prehospital chain and where outcomes are decided
- 02Dispatch triage, prioritisation and call handling
- 03Fleet deployment, coverage and response standards
- 04Crew readiness, equipment and vehicle checks
- 05Destination decisions and pre alerting facilities
- 06Mass casualty incidents and multi agency coordination
- 07Response and clinical performance measurement
What you will gain
- Run triage and prioritisation at dispatch
- Manage fleet deployment and response coverage
- Coordinate crews and maintain readiness
- Decide destination and pre alert receiving facilities
- Manage mass casualty and multi agency incidents
- Measure response and clinical performance
Who should attend
- Ambulance and emergency service managers
- Dispatch and control room staff
- Emergency care practitioners
- Hospital staff receiving emergency cases
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | Pretoria | 3 Days | R13,000 | |
| 23 to 25 Nov 2026 | Durban | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Cape Town | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Johannesburg | 3 Days | R13,000 | |
| 19 to 21 Jan 2027 | London | 3 Days | US$1,500 | |
| 6 to 8 Apr 2027 | Dubai | 3 Days | US$1,500 | |
| 7 to 9 Jun 2027 | Pretoria | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Healthcare & Hospital Management
- Formats
- In-house, public, online
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