Effective Interpersonal Communication
Strong communication is the foundation of every effective team. This course covers listening, questioning, feedback, and adapting your style to different people and situations.
Course outline
What this programme covers, module by module.
- 01Practising active listening to understand before responding
- 02Asking open questions that expand rather than close a conversation
- 03Delivering feedback that colleagues can actually act on
- 04Flexing communication style to suit different personalities
- 05Reading and using non-verbal signals accurately
- 06Building trust through consistent words and follow through
- 07Repairing communication breakdowns before they harden
What you will gain
- Apply active listening to understand fully
- Ask questions that open rather than close conversation
- Give feedback that people can act on
- Adapt communication style to different people
- Read and use non-verbal signals
- Build trust through consistent behaviour
Who should attend
- Staff at all levels of the organisation
- New supervisors and team leaders
- Cross-functional project members
- Anyone wanting stronger working relationships
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | Johannesburg | 3 Days | R13,000 | |
| 16 to 18 Nov 2026 | London | 3 Days | US$1,500 | |
| 1 to 3 Dec 2026 | Dubai | 3 Days | US$1,500 | |
| 11 to 13 Jan 2027 | Pretoria | 3 Days | R13,000 | |
| 1 to 3 Feb 2027 | Durban | 3 Days | R13,000 | |
| 12 to 14 Apr 2027 | Cape Town | 3 Days | R13,000 | |
| 14 to 16 Jun 2027 | Johannesburg | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
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