Effective Grievance and Disciplinary Handling
Grievances and disciplinary cases handled badly expose the organisation to real risk. This course gives practitioners a clear, fair process for managing these sensitive situations while treating everyone with respect.
Course outline
What this programme covers, module by module.
- 01Applying a fair, consistent and lawful process to every case
- 02Investigating complaints thoroughly and impartially
- 03Gathering and weighing evidence before reaching a view
- 04Conducting disciplinary and grievance meetings correctly
- 05Reaching sound decisions and communicating them clearly
- 06Keeping records and documentation that support the decision
What you will gain
- Apply a fair and consistent process
- Investigate complaints thoroughly and impartially
- Conduct disciplinary and grievance meetings
- Reach and communicate sound decisions
- Keep records that support decisions
Who should attend
- HR officers and managers
- Line managers who handle cases
- Employee relations staff
- Supervisors
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 27 Oct 2026 | Johannesburg | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | London | 2 Days | US$1,100 | |
| 30 Nov to 1 Dec 2026 | Dubai | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 22 to 23 Feb 2027 | Durban | 2 Days | R10,000 | |
| 19 to 20 Apr 2027 | Cape Town | 2 Days | R10,000 | |
| 5 to 6 Jul 2027 | Johannesburg | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Human Resources & Training
- Formats
- In-house, public, online
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