Digital Wallets and Mobile Money Operations
Mobile money reaches customers no branch network can serve, and carries operational risks banks are not used to. This course covers running a mobile money operation.
Course outline
What this programme covers, module by module.
- 01How mobile money works end to end
- 02Wallets, accounts, float and trust arrangements
- 03Liquidity, settlement and reconciliation
- 04Agent networks, cash in and cash out
- 05Fraud typologies specific to mobile channels
- 06Regulation, consumer protection and dispute handling
- 07Adoption, activity, dormancy and channel economics
What you will gain
- Explain how mobile money systems work end to end
- Manage float, liquidity and settlement
- Run agent networks supporting cash in and out
- Control fraud specific to mobile channels
- Meet regulatory and consumer protection duties
- Measure adoption, activity and dormancy
Who should attend
- Mobile money and digital channel staff
- Payments operations teams
- Risk and compliance officers
- Product managers in financial services
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 16 to 18 Nov 2026 | Durban | 3 Days | R13,000 | |
| 30 Nov to 2 Dec 2026 | Cape Town | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Johannesburg | 3 Days | R13,000 | |
| 8 to 10 Feb 2027 | London | 3 Days | US$1,500 | |
| 19 to 21 Apr 2027 | Dubai | 3 Days | US$1,500 | |
| 21 to 23 Jun 2027 | Pretoria | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Banking & Financial Services
- Formats
- In-house, public, online
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