Digital Banking and Payment Systems
Payments and digital channels now carry the majority of banking interactions. This course explains how the payment rails actually work, where value and risk sit, and how digital channels change the operational and fraud picture.
Course outline
What this programme covers, module by module.
- 01The payment landscape: instruments, rails and participants
- 02Card transaction flow from authorisation to settlement
- 03Electronic funds transfer, instant payments and mobile money
- 04Digital onboarding, authentication and customer identity
- 05Fraud typologies in digital channels and their controls
- 06Open banking, application interfaces and third party providers
- 07Measuring digital adoption, channel cost and customer behaviour
What you will gain
- Explain the main payment instruments and clearing mechanisms
- Trace a transaction from initiation through clearing to settlement
- Describe the roles of issuers, acquirers, schemes and processors
- Assess fraud risk across digital channels
- Explain the effect of instant payments and open banking
- Evaluate digital channel performance and adoption
Who should attend
- Payments and channel operations staff
- Digital and product managers
- Risk, fraud and compliance professionals
- IT and operations staff supporting banking channels
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | Durban | 3 Days | R13,000 | |
| 9 to 11 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 24 to 26 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 8 to 10 Feb 2027 | Dubai | 3 Days | US$1,500 | |
| 5 to 7 Apr 2027 | Pretoria | 3 Days | R13,000 | |
| 14 to 16 Jun 2027 | Durban | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Banking & Financial Services
- Formats
- In-house, public, online
More in Banking & Financial Services
Credit Analysis and Lending Decisions
Good lending decisions rest on a clear reading of the borrower and a sound structure for the facility. This course builds the analytical discipline to assess financial statements, judge repayment capacity and structure credit that protects the lender without losing the client.
Retail Banking Operations
Retail banking runs on high volumes and thin margins, where small operational failures multiply quickly. This programme covers the products, processes and controls behind branch and channel operations, with attention to service quality and loss prevention.
Trade Finance Fundamentals
Trade finance bridges the trust gap between buyers and sellers who may never meet. This course explains the main instruments, the documentary discipline they demand and the risks that arise when documents and goods do not match.