Cost of Quality and Quality Economics
This programme helps quality and finance professionals translate quality performance into the language of money. Delegates learn to identify and quantify prevention, appraisal, and failure costs, then build a cost of quality model that exposes hidden waste. The course connects quality improvement directly to the profit and loss account so that investment cases become straightforward to justify.
Course outline
What this programme covers, module by module.
- 01Categorising costs into prevention, appraisal and failure
- 02Quantifying the hidden cost of poor quality
- 03Building a cost of quality reporting model
- 04Identifying high return improvement opportunities
- 05Connecting quality performance to the profit and loss account
- 06Presenting quality economics to senior management
What you will gain
- Categorise quality costs into prevention, appraisal, and failure
- Quantify the hidden cost of poor quality
- Build a cost of quality reporting model
- Identify high return improvement opportunities
- Present quality economics to senior management
Who should attend
- Quality managers
- Finance and cost accountants
- Continuous improvement leaders
- Operations directors
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 27 to 28 Oct 2026 | Cape Town | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 7 to 8 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 22 to 23 Feb 2027 | Pretoria | 2 Days | R10,000 | |
| 3 to 4 May 2027 | Durban | 2 Days | R10,000 | |
| 12 to 13 Jul 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Quality & Auditing
- Formats
- In-house, public, online
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