Cost of Quality and Quality Economics
Course overview
This programme helps quality and finance professionals translate quality performance into the language of money. Delegates learn to identify and quantify prevention, appraisal, and failure costs, then build a cost of quality model that exposes hidden waste. The course connects quality improvement directly to the profit and loss account so that investment cases become straightforward to justify.
What you will gain
- Categorise quality costs into prevention, appraisal, and failure
- Quantify the hidden cost of poor quality
- Build a cost of quality reporting model
- Identify high return improvement opportunities
- Present quality economics to senior management
Who should attend
- Quality managers
- Finance and cost accountants
- Continuous improvement leaders
- Operations directors
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 14 to 15 Sep 2026 | Johannesburg | 2 Days | R10,000 | Book |
| 11 to 12 Jan 2027 | Cape Town | 2 Days | R10,000 | Book |
| 10 to 11 May 2027 | Durban | 2 Days | R10,000 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
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