Community Pharmacy Operations
Community pharmacies dispense under time pressure with legal duties on every transaction. This course covers running a pharmacy safely and commercially.
Course outline
What this programme covers, module by module.
- 01Dispensing under pressure and where errors occur
- 02Dispensing process, checking and accuracy controls
- 03Scheduled and controlled substances and their records
- 04Stock management, expiry, recalls and cold chain
- 05Medical scheme claims, rejections and reconciliation
- 06Patient advice, counselling and referral
- 07Regulatory inspection, records and professional duties
What you will gain
- Manage dispensing accuracy and its checks
- Control scheduled and controlled substances
- Manage stock, expiry and cold chain
- Handle medical scheme claims and rejections
- Provide advice and manage patient interactions
- Meet regulatory and record keeping duties
Who should attend
- Community pharmacy managers
- Pharmacists and pharmacy assistants
- Retail health operations staff
- Compliance officers in pharmacy
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 17 to 19 Nov 2026 | London | 3 Days | US$1,500 | |
| 11 to 13 Jan 2027 | Dubai | 3 Days | US$1,500 | |
| 8 to 10 Feb 2027 | Durban | 3 Days | R13,000 | |
| 19 to 21 Apr 2027 | Cape Town | 3 Days | R13,000 | |
| 21 to 23 Jun 2027 | Johannesburg | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Healthcare & Hospital Management
- Formats
- In-house, public, online
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