Coaching Conversations for Team Leaders
Team leaders are expected to develop their people through ordinary day to day conversation, not formal coaching sessions. This course builds the questioning, listening and feedback habits that turn routine check ins into moments where someone actually improves.
Course outline
What this programme covers, module by module.
- 01What coaching is, and what it is not
- 02The questioning skills that open thinking
- 03Listening for meaning, hesitation and what goes unsaid
- 04Structuring a coaching conversation in the time you actually have
- 05Giving feedback that lands and can be acted on
- 06Agreeing actions and holding people to them without nagging
- 07Knowing when to coach, when to instruct and when to escalate
What you will gain
- Hold a coaching conversation without slipping into instruction
- Ask questions that open thinking rather than lead to your answer
- Listen for what is not being said and test it carefully
- Give feedback that is specific, timely and usable
- Agree actions the other person owns and will follow through
- Recognise when coaching is the wrong tool for the situation
Who should attend
- Team leaders and supervisors
- Managers developing junior staff
- Technical specialists moving into people leadership
- Anyone expected to grow capability in others
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 27 to 29 Oct 2026 | Durban | 3 Days | R13,000 | |
| 10 to 12 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 15 to 17 Feb 2027 | Dubai | 3 Days | US$1,500 | |
| 26 to 28 Apr 2027 | Pretoria | 3 Days | R13,000 | |
| 12 to 14 Jul 2027 | Durban | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Communication & Soft Skills
- Formats
- In-house, public, online
More in Communication & Soft Skills
Business Writing and Professional Correspondence
This course strengthens the everyday writing that keeps organisations running, from emails and memos to reports and proposals. Participants learn to structure documents clearly, adjust tone for different readers, and edit their own work with confidence.
Advanced Presentation and Public Speaking Skills
Participants build the confidence and technique to speak persuasively in front of any audience, from small teams to large conferences. The programme combines structured practice, video feedback, and coaching on voice, body language, and slide design.
Emotional Intelligence in the Workplace
This workshop develops the self-awareness and interpersonal skills that underpin strong working relationships. Participants learn to recognise their emotional triggers, read others accurately, and respond to pressure with steadiness.