Clinical Handover and Continuity of Care

Course outline

What this programme covers, module by module.

1. 01Mapping every point where responsibility for a patient moves
2. 02A structured format, and using it the same way every time
3. 03Handover by telephone, in writing and at the bedside
4. 04Flagging deterioration and escalating at the moment of handover
5. 05Shift change, ward transfer and transfer between facilities
6. 06Discharge as a handover to the patient and the next clinician
7. 07Auditing handover quality and closing what the audit finds

What you will gain

• Map every point where care changes hands
• Use a structured handover format consistently
• Hand over by telephone and in writing safely
• Escalate a deteriorating patient at handover
• Handle shift, ward and facility transfers
• Audit handover quality and close the gaps found

Who should attend

• Ward and unit managers
• Clinical staff responsible for shift handover
• Quality and patient safety officers
• Referral and transfer coordinators

Upcoming sessions

Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.