Banking Operations Risk and Controls
Operational losses in banking come from process failure far more than from fraud. This course covers identifying operational risk in banking processes and designing controls that hold under volume.
Course outline
What this programme covers, module by module.
- 01Where operational losses in banking actually come from
- 02Process mapping and locating risk points
- 03Inherent risk, controls and residual risk
- 04Control design that holds under volume
- 05Key risk indicators, thresholds and escalation
- 06Loss data capture, categorisation and analysis
- 07Reporting to risk committees and the board
What you will gain
- Map banking processes and locate operational risk
- Distinguish inherent from residual risk
- Design controls that work under transaction volume
- Establish key risk indicators and thresholds
- Capture and analyse operational loss data
- Report operational risk to governance forums
Who should attend
- Operational risk staff in banking
- Branch and operations managers
- Internal auditors
- Process owners in financial services
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 10 to 12 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 24 to 26 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 8 to 10 Feb 2027 | Johannesburg | 3 Days | R13,000 | |
| 26 to 28 Apr 2027 | London | 3 Days | US$1,500 | |
| 21 to 23 Jun 2027 | Dubai | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Banking & Financial Services
- Formats
- In-house, public, online
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