Vendor Performance Scorecards
Supplier reviews turn into anecdote when there is no agreed measurement. This course covers designing scorecards that suppliers accept and that actually drive improvement rather than filling a folder.
Course outline
What this programme covers, module by module.
- 01Why supplier reviews become anecdotal
- 02Selecting measures that reflect business impact
- 03Targets, weighting and fairness
- 04Collecting data without creating manual work
- 05Review meetings that produce action
- 06Escalation and consequence for persistent failure
- 07Linking performance to award, renewal and spend allocation
What you will gain
- Select measures that reflect what matters to the business
- Set targets suppliers can be held to fairly
- Collect performance data without manual effort
- Run review meetings that produce action
- Escalate persistent underperformance
- Link performance to award and renewal decisions
Who should attend
- Supplier and contract managers
- Procurement and category professionals
- Quality staff assessing suppliers
- Operations managers dependent on suppliers
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 27 Oct 2026 | London | 2 Days | US$1,100 | |
| 9 to 10 Nov 2026 | Dubai | 2 Days | US$1,100 | |
| 30 Nov to 1 Dec 2026 | Pretoria | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Durban | 2 Days | R10,000 | |
| 26 to 27 Jan 2027 | Cape Town | 2 Days | R10,000 | |
| 12 to 13 Apr 2027 | Johannesburg | 2 Days | R10,000 | |
| 21 to 22 Jun 2027 | London | 2 Days | US$1,100 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Procurement & Supply Chain
- Formats
- In-house, public, online
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