Supplier Relationship and Performance Management
The best value often comes not from a single negotiation but from a productive long term relationship with key suppliers. This course explains how to segment suppliers, set expectations, and manage performance collaboratively. Participants build practical scorecards and governance structures.
Course outline
What this programme covers, module by module.
- 01Segmenting suppliers by value, risk, and dependency
- 02Defining performance measures and realistic targets
- 03Designing balanced supplier scorecards and dashboards
- 04Running effective supplier review and governance meetings
- 05Driving joint improvement and shared innovation
- 06Managing underperforming suppliers back to standard
- 07Building trust while protecting commercial interests
What you will gain
- Segment suppliers by value and risk
- Define performance measures and targets
- Design supplier scorecards and reviews
- Run effective supplier governance meetings
- Drive joint improvement and innovation
- Manage underperforming suppliers
Who should attend
- Supplier relationship managers
- Category and procurement managers
- Quality and operations staff
- Commercial managers
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | London | 3 Days | US$1,500 | |
| 10 to 12 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 7 to 9 Dec 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 1 to 3 Mar 2027 | Cape Town | 3 Days | R13,000 | |
| 10 to 12 May 2027 | Johannesburg | 3 Days | R13,000 | |
| 5 to 7 Jul 2027 | London | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Procurement & Supply Chain
- Formats
- In-house, public, online
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