Supplier and Service Coordination for Facilities
Buildings depend on cleaning, security, catering and maintenance contractors who all need coordinating. This course covers managing multiple service providers so the building runs without daily escalation.
Course outline
What this programme covers, module by module.
- 01Coordinating several providers on one site
- 02Setting service expectations and verifying delivery
- 03Access, keys, induction and contractor control
- 04Scheduling work around building occupants
- 05Complaints, escalation and service recovery
- 06Cost tracking and invoice verification
- 07Reviewing provider performance and renewal
What you will gain
- Coordinate multiple service providers on one site
- Set service expectations and check they are met
- Manage access, keys and contractor induction
- Handle complaints about service quality
- Schedule work to avoid disrupting occupants
- Track service cost and performance
Who should attend
- Facilities and office managers
- Building coordinators
- Administrative staff managing services
- Operations support staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | London | 2 Days | US$1,100 | |
| 16 to 17 Nov 2026 | Dubai | 2 Days | US$1,100 | |
| 30 Nov to 1 Dec 2026 | Pretoria | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Durban | 2 Days | R10,000 | |
| 25 to 26 Jan 2027 | Cape Town | 2 Days | R10,000 | |
| 5 to 6 Apr 2027 | Johannesburg | 2 Days | R10,000 | |
| 7 to 8 Jun 2027 | London | 2 Days | US$1,100 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Administration & Office Management
- Formats
- In-house, public, online
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