Supervisory Skills for Administrative Team Leaders
Moving from doing the work to leading the team is a significant step. This programme equips administrative supervisors with the people, planning, and performance skills needed to lead a support team effectively.
Course outline
What this programme covers, module by module.
- 01Making the shift from doing the work to leading the team
- 02Planning and allocating work fairly across the team
- 03Setting clear expectations and monitoring performance
- 04Coaching and developing administrative staff day to day
- 05Handling everyday people, absence and discipline issues
- 06Communicating upward and across the wider organisation
- 07Motivating a support team during heavy workload periods
What you will gain
- Make the shift from staff member to supervisor
- Plan and allocate work across the team
- Set expectations and monitor performance
- Coach and develop administrative staff
- Handle everyday people and discipline issues
- Communicate upward and across the organisation
Who should attend
- New and aspiring administrative supervisors
- Team leaders in support functions
- Senior administrators taking on staff
- Office managers developing their leadership
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 6 Nov 2026 | Durban | 5 Days | R18,000 | |
| 30 Nov to 4 Dec 2026 | Cape Town | 5 Days | R18,000 | |
| 11 to 15 Jan 2027 | Johannesburg | 5 Days | R18,000 | |
| 22 to 26 Feb 2027 | Dubai | 5 Days | US$1,800 | |
| 26 to 30 Apr 2027 | Pretoria | 5 Days | R18,000 | |
| 28 Jun to 2 Jul 2027 | Durban | 5 Days | R18,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R18,000 per delegate
- Duration
- 5 Days
- Field
- Administration & Office Management
- Formats
- In-house, public, online
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