Registry and Filing System Design
A registry is the operational heart of an organisation's paperwork. This course covers the design and running of a registry, from file plan and tracking through to correspondence handling and staff routines.
Course outline
What this programme covers, module by module.
- 01The role of a registry and what good looks like
- 02Designing a file plan around functions rather than departments
- 03File creation, numbering conventions and opening procedures
- 04Correspondence registration, routing and follow up
- 05File tracking, charge out and preventing loss
- 06Storage, space planning and transfers to archive
- 07Registry procedures, supervision and staff training
What you will gain
- Design a file plan suited to the organisation's functions
- Set up file creation, numbering and tracking procedures
- Run correspondence registration and routing
- Control file movement and prevent loss
- Manage registry storage, space and transfers
- Train and supervise registry staff to consistent standards
Who should attend
- Registry supervisors and clerks
- Administrative and office managers
- Records officers
- Staff setting up a new filing system
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 16 to 18 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 30 Nov to 2 Dec 2026 | London | 3 Days | US$1,500 | |
| 11 to 13 Jan 2027 | Dubai | 3 Days | US$1,500 | |
| 15 to 17 Feb 2027 | Pretoria | 3 Days | R13,000 | |
| 19 to 21 Apr 2027 | Durban | 3 Days | R13,000 | |
| 5 to 7 Jul 2027 | Cape Town | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Document & Records Management
- Formats
- In-house, public, online
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