Registry and Correspondence Management
Course overview
A well-run registry keeps correspondence flowing and traceable. This course covers the systems and routines needed to receive, route, track, and file incoming and outgoing correspondence reliably.
What you will gain
- Receive and register incoming correspondence
- Route documents to the right people promptly
- Track correspondence from receipt to closure
- Maintain accurate registers and logs
- File and retrieve correspondence efficiently
- Follow up on outstanding responses
Who should attend
- Registry and mailroom staff
- Administrative and clerical officers
- Records management personnel
- Anyone handling official correspondence
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 9 to 11 Nov 2026 | Pretoria | 3 Days | R13,000 | Book |
| 8 to 10 Mar 2027 | Dubai | 3 Days | US$1,500 | Book |
| 12 to 14 Jul 2027 | Durban | 3 Days | R13,000 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
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