Managing Upwards and Across the Organisation
Managers are trained to lead the people below them and left to work out the rest by trial and error. This course covers managing the relationship with your own manager, and earning cooperation from peers whose priorities compete with yours.
Course outline
What this programme covers, module by module.
- 01Managing your manager: what they actually need from you
- 02Raising problems upwards early without looking incompetent
- 03Negotiating priorities when senior demands conflict
- 04Reading organisational politics without playing them
- 05Building peer relationships before you need favours
- 06Resolving departmental friction without escalating
- 07Representing your team credibly at senior level
What you will gain
- Understand what your manager needs from you and supply it
- Raise problems upwards early and without appearing to fail
- Negotiate priorities when demands from above conflict
- Build peer relationships before you need them
- Resolve friction with other departments without escalation
- Represent your team's interests credibly at senior level
Who should attend
- Middle managers and team leaders
- Specialists reporting to senior executives
- Managers working across departmental boundaries
- Newly promoted managers finding their level
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 27 Oct 2026 | Cape Town | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 30 Nov to 1 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 8 to 9 Mar 2027 | Pretoria | 2 Days | R10,000 | |
| 10 to 11 May 2027 | Durban | 2 Days | R10,000 | |
| 12 to 13 Jul 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
More in Leadership & Management
Strategic Leadership and Organisational Vision
This programme helps senior managers translate long-term vision into practical strategy that teams can act on. Participants examine how to align departmental goals with corporate direction, communicate priorities clearly, and lead through periods of significant change.
Emotional Intelligence for Effective Leaders
Leaders who understand and manage emotion build stronger, more resilient teams. This course develops self-awareness, empathy, and relationship skills that improve day-to-day management and reduce workplace conflict.
Managing High Performance Teams
Building a team that consistently delivers requires clear expectations, honest feedback, and the right balance of support and challenge. This course gives managers practical tools to raise team output and sustain motivation over time.



