Managing the Modern Administrative Office
This comprehensive programme prepares administrators to lead a modern office that is efficient, digital, and service-focused. Participants cover systems, people, technology, and the leadership skills that hold it all together.
Course outline
What this programme covers, module by module.
- 01Designing efficient administrative systems and repeatable processes
- 02Adopting technology to streamline routine office work
- 03Supervising, coaching and developing administrative staff
- 04Coordinating shared services across multiple departments
- 05Managing information, records and confidentiality responsibly
- 06Driving continuous improvement in office operations
- 07Balancing service quality against time and cost pressures
What you will gain
- Design efficient administrative systems and processes
- Adopt technology to streamline office work
- Supervise and develop administrative staff
- Coordinate services across departments
- Manage information, records, and confidentiality
- Drive continuous improvement in the office
Who should attend
- Office managers and senior administrators
- Administration team leaders
- Operations coordinators
- Staff moving into office management
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 6 Nov 2026 | Pretoria | 5 Days | R18,000 | |
| 16 to 20 Nov 2026 | Durban | 5 Days | R18,000 | |
| 7 to 11 Dec 2026 | Cape Town | 5 Days | R18,000 | |
| 11 to 15 Jan 2027 | Johannesburg | 5 Days | R18,000 | |
| 1 to 5 Feb 2027 | London | 5 Days | US$1,800 | |
| 12 to 16 Apr 2027 | Dubai | 5 Days | US$1,800 | |
| 21 to 25 Jun 2027 | Pretoria | 5 Days | R18,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R18,000 per delegate
- Duration
- 5 Days
- Field
- Administration & Office Management
- Formats
- In-house, public, online
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