Managing Poor Performance in Senior Staff
Underperformance at senior level goes unaddressed for years because the conversation is uncomfortable and the person is capable. This course covers confronting it fairly and constructively.
Course outline
What this programme covers, module by module.
- 01Why senior underperformance persists for years
- 02Diagnosing accurately: capability, motivation or fit
- 03Preparing for a direct conversation with a peer level colleague
- 04Specific, measurable expectations at senior level
- 05Support, coaching and giving genuine opportunity
- 06Handling denial, deflection and counterattack
- 07Reaching a fair exit when improvement does not come
What you will gain
- Diagnose senior underperformance accurately
- Distinguish capability, motivation and fit problems
- Hold a direct conversation with a senior colleague
- Set expectations that are specific and measurable
- Support improvement without lowering the bar
- Reach an exit fairly when improvement does not come
Who should attend
- Executives managing senior direct reports
- Board members overseeing executives
- Human resources directors
- Senior managers with senior teams
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Pretoria | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Durban | 2 Days | R10,000 | |
| 30 Nov to 1 Dec 2026 | Cape Town | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Johannesburg | 2 Days | R10,000 | |
| 8 to 9 Feb 2027 | London | 2 Days | US$1,100 | |
| 19 to 20 Apr 2027 | Dubai | 2 Days | US$1,100 | |
| 28 to 29 Jun 2027 | Pretoria | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
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