Managing Confidential and Sensitive Information
Administrative staff handle payroll, medical, disciplinary and commercial information daily. This course covers recognising sensitive information and handling it so that trust and legal duties are both protected.
Course outline
What this programme covers, module by module.
- 01What counts as sensitive and why the categories differ
- 02Need to know applied in practice
- 03Storage, transmission and secure disposal
- 04Requests for information and verifying who is asking
- 05Pressure to disclose from colleagues and managers
- 06Working in open plan and shared spaces
- 07Recognising, reporting and containing a breach
What you will gain
- Recognise which information requires special handling
- Apply need to know in practice
- Store, transmit and dispose of sensitive material safely
- Handle requests for information appropriately
- Respond to pressure to disclose from colleagues
- Recognise and report a suspected breach
Who should attend
- Administrative and secretarial staff
- Human resources and payroll administrators
- Executive assistants
- Reception and support staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | London | 2 Days | US$1,100 | |
| 7 to 8 Dec 2026 | Dubai | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 26 to 27 Jan 2027 | Durban | 2 Days | R10,000 | |
| 6 to 7 Apr 2027 | Cape Town | 2 Days | R10,000 | |
| 14 to 15 Jun 2027 | Johannesburg | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Administration & Office Management
- Formats
- In-house, public, online
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