Managing a Multigenerational Workforce
Teams now span four working generations with different expectations of communication, hierarchy and career. This course covers managing that mix without resorting to stereotypes about any age group.
Course outline
What this programme covers, module by module.
- 01Four generations at work and what actually differs
- 02Separating real differences from lazy stereotype
- 03Communication preferences and adapting without patronising
- 04Career, progression and loyalty expectations
- 05Knowledge transfer between experienced and newer staff
- 06Friction over hours, flexibility and work norms
- 07Designing team practices that suit a mixed group
What you will gain
- Recognise genuine generational differences from stereotype
- Adapt communication without patronising anyone
- Manage differing expectations of career and progression
- Build knowledge transfer between experienced and new staff
- Handle friction arising from differing work norms
- Design practices that suit a mixed age team
Who should attend
- Managers and supervisors of mixed teams
- Human resources practitioners
- Team leaders in long tenure organisations
- Learning and development staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 10 Nov 2026 | Pretoria | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | Durban | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Cape Town | 2 Days | R10,000 | |
| 18 to 19 Jan 2027 | London | 2 Days | US$1,100 | |
| 29 to 30 Mar 2027 | Dubai | 2 Days | US$1,100 | |
| 7 to 8 Jun 2027 | Pretoria | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
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