Leading Volunteers and Unpaid Contributors
You cannot manage a volunteer with pay, promotion or a performance process, so everything depends on purpose, respect and how the work is organised. This course covers leading people who can walk away.
Course outline
What this programme covers, module by module.
- 01Leading people who can walk away tomorrow
- 02Role definition, recruitment and matching to motivation
- 03Induction, equipping and the first experience
- 04Recognition and motivation without pay or promotion
- 05Standards, expectations and holding them without sanction
- 06Unreliability, conflict and ending an arrangement well
- 07Retention, progression and building a stable volunteer base
What you will gain
- Recruit volunteers to a clearly defined role
- Induct and equip people properly from the start
- Motivate and recognise without financial reward
- Set and hold standards where you have no sanction
- Handle unreliability, conflict and difficult exits
- Retain volunteers and build a stable base
Who should attend
- Nonprofit and community organisation leaders
- Volunteer coordinators and programme staff
- Faith and membership organisation officers
- Managers running events with unpaid helpers
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Dubai | 2 Days | US$1,100 | |
| 16 to 17 Nov 2026 | Pretoria | 2 Days | R10,000 | |
| 1 to 2 Dec 2026 | Durban | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | Cape Town | 2 Days | R10,000 | |
| 1 to 2 Mar 2027 | Johannesburg | 2 Days | R10,000 | |
| 10 to 11 May 2027 | London | 2 Days | US$1,100 | |
| 19 to 20 Jul 2027 | Dubai | 2 Days | US$1,100 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
More in Leadership & Management
Strategic Leadership and Organisational Vision
This programme helps senior managers translate long-term vision into practical strategy that teams can act on. Participants examine how to align departmental goals with corporate direction, communicate priorities clearly, and lead through periods of significant change.
Emotional Intelligence for Effective Leaders
Leaders who understand and manage emotion build stronger, more resilient teams. This course develops self-awareness, empathy, and relationship skills that improve day-to-day management and reduce workplace conflict.
Managing High Performance Teams
Building a team that consistently delivers requires clear expectations, honest feedback, and the right balance of support and challenge. This course gives managers practical tools to raise team output and sustain motivation over time.