First Line Management Essentials
Moving from doing the work to managing those who do it is a significant shift. This foundation programme covers the core skills new managers need to lead a team, from planning and delegation to feedback and motivation.
Course outline
What this programme covers, module by module.
- 01Making the shift from doing the work to managing those who do it
- 02Planning and organising the daily and weekly work of a team
- 03Delegating tasks clearly and following them through
- 04Giving constructive feedback that new managers can deliver with confidence
- 05Motivating staff and building genuine team spirit
- 06Handling common first line challenges such as lateness and conflict
- 07Understanding the boundaries of your authority and responsibility
What you will gain
- Make the transition from team member to manager
- Plan and organise the work of a team
- Delegate tasks effectively
- Give constructive feedback
- Motivate staff and build team spirit
- Handle common first line management challenges
Who should attend
- Newly appointed managers and supervisors
- Team leaders
- Aspiring managers
- Technical staff taking on people responsibility
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 13 Nov 2026 | Durban | 5 Days | R18,000 | |
| 23 to 27 Nov 2026 | Cape Town | 5 Days | R18,000 | |
| 7 to 11 Dec 2026 | Johannesburg | 5 Days | R18,000 | |
| 11 to 15 Jan 2027 | London | 5 Days | US$1,800 | |
| 1 to 5 Feb 2027 | Dubai | 5 Days | US$1,800 | |
| 5 to 9 Apr 2027 | Pretoria | 5 Days | R18,000 | |
| 14 to 18 Jun 2027 | Durban | 5 Days | R18,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R18,000 per delegate
- Duration
- 5 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
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