Decision Making and Problem Solving for Managers
Sound decisions depend on clear thinking, good information, and awareness of common biases. This course strengthens analytical and judgement skills so managers can solve problems methodically and decide with confidence.
Course outline
What this programme covers, module by module.
- 01Structuring complex problems into workable and analysable parts
- 02Root cause analysis using techniques such as the five whys
- 03Weighing options against clear and weighted decision criteria
- 04Recognising cognitive biases that distort managerial judgement
- 05Involving the right people at the right point in a decision
- 06Balancing speed against thoroughness when decisions are urgent
- 07Reviewing decisions to learn from outcomes over time
What you will gain
- Structure complex problems into workable parts
- Weigh options using clear decision criteria
- Recognise cognitive biases that distort judgement
- Involve the right people in decisions
- Balance speed and thoroughness under pressure
Who should attend
- Managers at all levels
- Team leaders
- Analysts and specialists moving into management
- Project and operations staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | London | 3 Days | US$1,500 | |
| 9 to 11 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 8 to 10 Feb 2027 | Cape Town | 3 Days | R13,000 | |
| 6 to 8 Apr 2027 | Johannesburg | 3 Days | R13,000 | |
| 14 to 16 Jun 2027 | London | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
More in Leadership & Management
Strategic Leadership and Organisational Vision
This programme helps senior managers translate long-term vision into practical strategy that teams can act on. Participants examine how to align departmental goals with corporate direction, communicate priorities clearly, and lead through periods of significant change.
Emotional Intelligence for Effective Leaders
Leaders who understand and manage emotion build stronger, more resilient teams. This course develops self-awareness, empathy, and relationship skills that improve day-to-day management and reduce workplace conflict.
Managing High Performance Teams
Building a team that consistently delivers requires clear expectations, honest feedback, and the right balance of support and challenge. This course gives managers practical tools to raise team output and sustain motivation over time.