Coaching and Mentoring Skills for Managers
Managers who coach well develop capable, confident teams that need less day-to-day supervision. This course teaches structured coaching techniques and shows how to build effective mentoring relationships across the organisation.
Course outline
What this programme covers, module by module.
- 01Applying the GROW model in everyday workplace conversations
- 02Asking open questions that prompt insight and personal ownership
- 03Distinguishing when to coach, when to mentor and when to direct
- 04Setting development goals collaboratively with team members
- 05Giving feedback that supports growth rather than judgement
- 06Building effective mentoring relationships across the organisation
- 07Active listening and reading what is left unsaid
What you will gain
- Apply a structured coaching model in workplace conversations
- Ask questions that prompt insight and ownership
- Distinguish between coaching, mentoring, and directing
- Set development goals with team members
- Give feedback that supports growth
Who should attend
- Line managers and team leaders
- Experienced professionals mentoring juniors
- HR and learning specialists
- Supervisors developing new staff
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 11 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 1 to 3 Feb 2027 | Cape Town | 3 Days | R13,000 | |
| 12 to 14 Apr 2027 | Johannesburg | 3 Days | R13,000 | |
| 28 to 30 Jun 2027 | London | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Leadership & Management
- Formats
- In-house, public, online
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