Choose “Save as PDF” as the destination to email Workplace Mediation and Early Resolution to a client.
EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Legal, Contracts & Compliance
Workplace Mediation and Early Resolution
Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview
Workplace disputes escalate into grievances and claims mainly because nobody intervened while the problem was small. This course covers mediating between colleagues before positions harden.
What you will be able to do
- Identify disputes suitable for mediation
- Contract with both parties before starting
- Run a mediation that stays balanced
- Move parties from position to interest
- Reach an agreement both parties will keep
- Recognise when mediation is the wrong route
Who should attend
- Human resources and employee relations staff
- Managers handling team conflict
- Union and employee representatives
- Internal mediators and facilitators
Course outline
01
Why disputes escalate into grievances and claims
02
Disputes suitable for mediation and disputes that are not
03
Contracting: consent, confidentiality and ground rules
04
Opening, separate sessions and staying balanced
05
Moving from stated positions to underlying interests
06
Reaching an agreement the parties will actually keep
07
Failure, escalation and handing over to a formal process
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 26 to 28 Oct 2026 | London | 3 Days | US$1,500 |
| 16 to 18 Nov 2026 | Dubai | 3 Days | US$1,500 |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 |
| 15 to 17 Feb 2027 | Cape Town | 3 Days | R13,000 |
| 19 to 21 Apr 2027 | Johannesburg | 3 Days | R13,000 |
| 21 to 23 Jun 2027 | London | 3 Days | US$1,500 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za