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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Quality & Auditing

Total Quality Management Principles and Practice

Duration
5 Days
Delivery
In-house, public or online
From
R18,000 per delegate
Certificate
On completion
Course overview

This programme provides a thorough grounding in the philosophy and tools that build a culture of quality across an entire organisation. Delegates study customer focus, leadership commitment, employee involvement, and the classic and modern quality tools that support them. The course blends the thinking of the quality pioneers with practical deployment techniques.

What you will be able to do
  • Explain the pillars of total quality management
  • Deploy quality policy through the organisation
  • Apply the seven basic and seven management tools
  • Engage employees in daily improvement
  • Measure quality culture and performance
  • Sustain a culture of continuous improvement
Who should attend
  • Quality directors and managers
  • Operational leaders
  • Change and improvement practitioners
  • Department heads
Course outline
01
Explaining the pillars that build a culture of quality
02
Deploying quality policy through every level of the organisation
03
Applying the seven basic and seven management tools
04
Engaging employees in daily improvement activity
05
Measuring quality culture and organisational performance
06
Drawing on the thinking of the quality pioneers
07
Sustaining continuous improvement over the long term
Upcoming public sessions
DatesVenueDurationFee per delegate
26 to 30 Oct 2026Dubai5 DaysUS$1,800
16 to 20 Nov 2026Pretoria5 DaysR18,000
30 Nov to 4 Dec 2026Durban5 DaysR18,000
11 to 15 Jan 2027Cape Town5 DaysR18,000
1 to 5 Feb 2027Johannesburg5 DaysR18,000
12 to 16 Apr 2027London5 DaysUS$1,800
14 to 18 Jun 2027Dubai5 DaysUS$1,800
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za