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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Quality & Auditing

The 8D Problem Solving Methodology

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Delegates master the eight disciplines approach that customers frequently demand in response to quality escapes and field failures. The course walks through team formation, containment, root cause verification, and permanent corrective action, with heavy emphasis on evidence and closure. Practical exercises use realistic customer complaint scenarios to build fluency in the full 8D report.

What you will be able to do
  • Form and lead an effective 8D team
  • Implement rapid interim containment actions
  • Verify root causes with data
  • Select and validate permanent corrective actions
  • Prevent recurrence and systemic escape
  • Write a customer ready 8D report
Who should attend
  • Quality engineers and specialists
  • Customer complaint handlers
  • Production and process engineers
  • Supplier quality staff
Course outline
01
Forming and leading an effective 8D response team
02
Implementing rapid interim containment to protect the customer
03
Verifying root causes with data rather than opinion
04
Selecting and validating permanent corrective actions
05
Preventing recurrence and systemic escape of the problem
06
Writing a customer ready 8D report with evidence
Upcoming public sessions
DatesVenueDurationFee per delegate
26 to 27 Oct 2026Durban2 DaysR10,000
9 to 10 Nov 2026Cape Town2 DaysR10,000
7 to 8 Dec 2026Johannesburg2 DaysR10,000
11 to 12 Jan 2027London2 DaysUS$1,100
22 to 23 Feb 2027Dubai2 DaysUS$1,100
3 to 4 May 2027Pretoria2 DaysR10,000
19 to 20 Jul 2027Durban2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za