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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills

Technical Writing and Documentation

Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview

Technical documents fail when they are written from the author's knowledge rather than the reader's task. This course covers structuring procedures, manuals and specifications so that someone can actually follow them.

What you will be able to do
  • Write for the reader's task rather than your knowledge
  • Structure procedures so they can be followed under pressure
  • Write instructions that leave no room for interpretation
  • Use diagrams and tables where prose fails
  • Control terminology and use it consistently
  • Test documentation with real users before release
Who should attend
  • Engineers and technical specialists
  • Procedure and manual authors
  • Quality and compliance staff writing documents
  • Trainers producing course material
Course outline
01
Why technical documents fail their readers
02
Understanding the reader and the task they face
03
Structuring procedures, manuals and specifications
04
Writing instructions with no room for interpretation
05
Diagrams, tables and when prose is the wrong tool
06
Terminology control and consistency
07
Usability testing documents before release
Upcoming public sessions
DatesVenueDurationFee per delegate
9 to 11 Nov 2026Pretoria3 DaysR13,000
23 to 25 Nov 2026Durban3 DaysR13,000
11 to 13 Jan 2027Cape Town3 DaysR13,000
22 to 24 Feb 2027London3 DaysUS$1,500
26 to 28 Apr 2027Dubai3 DaysUS$1,500
5 to 7 Jul 2027Pretoria3 DaysR13,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za