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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Quality & Auditing

Standard Operating Procedure Writing

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Procedures are usually written by the person who already knows the job, for a reader who does not, which is why so many are followed from memory instead. This course covers writing ones people use.

What you will be able to do
  • Decide what genuinely needs a procedure
  • Establish the real process before documenting it
  • Write steps in the order and language of the task
  • Handle decisions, exceptions and warnings clearly
  • Test a procedure with someone who does not know the job
  • Control versions, review and retire procedures
Who should attend
  • Quality and compliance staff
  • Supervisors documenting their own processes
  • Technical writers and process owners
  • Anyone maintaining a management system
Course outline
01
Written by someone who knows, for someone who does not
02
Deciding what needs a procedure and what needs a note
03
Establishing the real process, not the official one
04
Step order, language, and writing for the hands not the file
05
Decisions, exceptions, warnings and what to do when it goes wrong
06
Testing a draft on someone unfamiliar with the task
07
Version control, review cycles and retiring what is obsolete
Upcoming public sessions
DatesVenueDurationFee per delegate
27 to 28 Oct 2026Durban2 DaysR10,000
23 to 24 Nov 2026Cape Town2 DaysR10,000
11 to 12 Jan 2027Johannesburg2 DaysR10,000
25 to 26 Jan 2027London2 DaysUS$1,100
5 to 6 Apr 2027Dubai2 DaysUS$1,100
8 to 9 Jun 2027Pretoria2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za