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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Sales, Marketing & Customer Service

Social Media Marketing and Community Building

Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview

Social platforms let organisations build direct relationships with customers at scale. This course covers how to plan and run social media that grows audiences and supports commercial goals. Participants learn content planning, engagement, and the handling of feedback in public.

What you will be able to do
  • Choose platforms that fit the audience
  • Plan a social media content calendar
  • Create content that drives engagement
  • Grow and nurture an online community
  • Handle comments and complaints publicly
  • Measure social media performance
Who should attend
  • Social media managers
  • Marketing and communications staff
  • Community managers
  • Small business owners
Course outline
01
Choosing platforms that fit the target audience
02
Planning a practical social media content calendar
03
Creating content that drives comments and shares
04
Growing and nurturing an engaged online community
05
Handling complaints and criticism in public view
06
Measuring social media reach and engagement
07
Working with influencers and user generated content
Upcoming public sessions
DatesVenueDurationFee per delegate
9 to 11 Nov 2026Dubai3 DaysUS$1,500
23 to 25 Nov 2026Pretoria3 DaysR13,000
7 to 9 Dec 2026Durban3 DaysR13,000
11 to 13 Jan 2027Cape Town3 DaysR13,000
1 to 3 Mar 2027Johannesburg3 DaysR13,000
17 to 19 May 2027London3 DaysUS$1,500
19 to 21 Jul 2027Dubai3 DaysUS$1,500
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za