Shift Handover and Operational Communication
A great many incidents trace back to something the outgoing shift knew and the incoming shift did not. This course covers handover that transfers understanding rather than paperwork.
Course outline
What this programme covers, module by module.
- 01What the outgoing shift knew and the incoming shift did not
- 02Deciding what must transfer, and what is noise
- 03Structure: plant status, abnormalities, work in progress, watch items
- 04Abnormal conditions, defeated protections and temporary fixes
- 05Handover under pressure, during upsets and across languages
- 06Logs, shift reports and making records worth reading
- 07Auditing handover quality and fixing a weak one
What you will gain
- Identify what genuinely must transfer at handover
- Structure a handover so nothing depends on memory
- Communicate abnormal conditions and work in progress
- Run handover under time pressure and during upsets
- Use logs and records that are actually read
- Audit handover quality and correct it
Who should attend
- Shift supervisors and team leaders
- Control room and plant operators
- Maintenance and technical shift staff
- Safety and operations managers
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 27 Oct 2026 | Durban | 2 Days | R10,000 | |
| 10 to 11 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 30 Nov to 1 Dec 2026 | Johannesburg | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | London | 2 Days | US$1,100 | |
| 1 to 2 Mar 2027 | Dubai | 2 Days | US$1,100 | |
| 4 to 5 May 2027 | Pretoria | 2 Days | R10,000 | |
| 12 to 13 Jul 2027 | Durban | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Maintenance, Reliability & Asset Management
- Formats
- In-house, public, online
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